Shipping policy
Storybox World Shipping Policy
Thank you for shopping with Storybox World! We want your experience with us to be magical from start to finish. Below, you'll find important information about how we handle shipping for our products.
Processing Times
-
Craft Boxes: Each craft box is carefully packed and shipped within 10 to 14 business days of your order. We take great care to ensure your materials arrive safely and with a touch of whimsy.
-
Art Prints: Our fine art prints are made to order and typically ship within 10 to 14 business days, allowing time for professional printing and careful packaging.
- Digital Products: Any digital items, such as collage kits or downloads, are delivered instantly via email after purchase and are not subject to shipping.
Shipping Methods
- Carrier selection may vary depending on location, weight, and delivery time, but we aim for quality and dependability across the board.
Shipping Costs
- Shipping fees are calculated at checkout based on the destination, package size, and weight.
- Occasionally, we may offer free shipping promotions. Be sure to sign up for our newsletter to stay in the loop!
Holiday Shipping
- During the holiday season, processing and delivery times may be longer. We recommend ordering early to ensure your goodies arrive in time.
International Shipping
- We currently ship within the United States. For international inquiries, please contact us directly at dream@storyboxworld.com.
Downloadable Products
-
Delivery Method:
All digital products—including downloadable craft kits, collage papers, and class materials—are delivered electronically. After completing your purchase, you’ll receive an email with a secure download link.
-
Access Time:
Download links are typically sent within a few minutes of purchase. If you don’t see the email in your inbox, please check your spam or promotions folder.
-
Support:
If you experience issues accessing your files, feel free to contact us at [your support email] and we’ll be happy to assist.
Questions? If you have any concerns or need help with your order, don't hesitate to reach out to our support team at dream@storyboxworld.com. We’re here to make sure your Storybox experience is a joyful one!
Thank you for creating with us, The Storybox World Team